Refund policy

Damages and Issues

Please inspect your order upon reception and contact us immediately at info@nativespringflowercreations.com  if the item is defective, damaged or if you receive the wrong item. NSC will evaluate the issue and make it right. 

Exceptions
The exception is the extenuating circumstances as stated above.

Exchanges
NSC makes discretionary decision based on circumstances listed above.

Refunds
NSC makes discretionary decision based on circumstances listed above.

Native Springflower Creations is operated solely by the small business owner. NSC works hard to ensure that everything is taken care of in a proper manner. It is her hope that you understand Native Springflower Creations primarily creates handcrafted one of a kind items. NSC does not have the capacity to offer returns, exchanges and refunds like a major business can. The exception is the extenuating circumstances as stated above.